cleverQ ist the perfect tool for saving time. It´s free, it´s easy it´s cleverQ


Get your e-tickets (digital waiting tags) quickly and easily. Made a mistake or can’t make the appointment? Simply delete the e-ticket with two clicks.

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Book e-tickets anywhere

Customers do not have to be on site to get an e-ticket. They can reserve tickets from the comfort of their own home or during their commute.

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See waiting times

See how many people are already waiting on site and how long your approximate waiting time is is going to be.

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Book appointments

Your customers can not only pull e-tickets, but also easily book appointments.

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Mit cleverQ können Ihre Kunden in Ihrem Unternehmen e-Tickets ziehen (digitale Wartemarken).

Ihre Kunden müssen nicht bei Ihnen vor Ort sein, um ein e-Ticket zu ziehen. Damit entzerren Sie das Warteaufkommen vor Ort.

Ihre Kunden müssen die Wartezeit bis zu Ihrem Aufruf nicht in Ihrem Wartebereich verbringen, sondern dort, wo sie es gerne möchten.

Damit erfüllen Sie nicht nur die Corona-Abstandsregeln, sondern ersparen Ihren Kunden lange Wartezeiten in überfüllten Wartezimmern.


Mit cleverQ können Ihre Kunden nicht nur E-Tickets ziehen, sondern auch ganz einfach Termine reservieren

Auch die Absage von Terminen und e-Tickets ist mit zwei Klicks erledigt

Keine zusätzliche Kommunikation via Email oder Telefon nötig

Freigewordene Terminzeit wird automatisch und in Echtzeit wieder freigegeben und steht Ihren Kunden zu Verfügung

Just download the app and get started...

1. choose company

Select company in the app or scan QR code on site (service point / reception)

2. book

book an e-ticket or appointment. QR codes scanned on site automatically create an e-ticket in the app

3. enjoy spare time

You will be informed by push notification when to proceed to the waiting area or service.

4. delete reservation

Has something come up? No problem! The e-ticket or the appointment are deleted with a few clicks.

No one likes to wait, especially your customers….

Why not give them some spare time?

quite simply with cleverQ

no registration necessary

no long waiting times on site

free app

free spare time instead of waiting time

intuitive interface

available for Android & iOS

cleverQ modules that might be of interest to you


Digital, fast & simple

With the cleverQ e-Ticket module, you can easily assign digital waiting tags to your customers and thus reduce waiting time in your waiting area. The result is fewer complaints and stress-free work for employees.


Coordinate customer appointments across platforms

This module allows you to automatically assign appointments to your customers without additional phone calls or annoying email correspondence.

Online video consultation

Conduct customer consultation conveniently online

With this module, customers can book online appointments for a video consultation at your company. Your customers can book via the free cleverQ app or using a web browser.

You wish to book a cleverQ solution?

Or do you wish for a free consultation?

Just use our form and we will get back to you right away

    You can also write us an email or call: | +49 (0)4327 25398 30

    Would you like more information about cleverQ and waiting time management, or would you like a no-obligation consultation? Then simply give us a call.
    Information on data protection and the imprint can be found here:

    Data Protection | Imprint


    B.I.C. GmbH
    Am Farmböddel 7a
    D- 24623 Großenaspe