Customer Feedback

Module

Use customer satisfaction analyses to find out what your customers really think about your products and services.

Why customer reviews are one of the most important factors for business success

The vast majority of all customers inform themselves about a company before they decide to use its services and/or products. Thanks to the Internet, the information is easily accessible and visible to everyone. Reviews have become an important decision factor. Characteristically, they ensure a high level of trust among future customers even before they make a purchase.

According to an American study from 2018, 86% of respondents regularly read company ratings and 91% trust them similar to a personal recommendation.

With the cleverQ customer feedback module you give your customers the opportunity to evaluate your services and products. The evaluation takes place via a customer survey. In a few, simple steps, the customers answer the questions relevant to you and can make a rating on a scale.

The forms can be adapted to your individual requirements. We can take your design wishes into account and incorporate a wide variety of questions for you.

Integration and use are fast and easy as usual. Use this important tool now to improve your service quality and give your customers a voice.

For more information about the customer feedback module please contact us personally.