Wherever long waiting times occur, cleverQ shows its strengths.
As usual, very long waiting times are to be expected at registration offices. Long queues even before opening hours are a common sight. Stormarn meets this problem with simple but effective means. They offer a convenient online appointment booking and provide their customers with the free cleverQ app. This means that customers do not have to draw numbers in the waiting area and prepare for long waiting times on site. Now you can do this easily with the app.
Overcome technical barriers with cleverQ
Digitization has been an important topic for years, especially in the public sector. The desire to digitize analog processes has long existed among employees and customers. However, implementation often fails due to complicated systems that intervene extensively in existing IT structures. This is why technical development in the service sector is stagnating.
With cleverQ this is no longer an issue. This online service is designed in such a way that it can be quickly and easily integrated into existing systems. The low costs are also a pull factor for many customers.
Added value for the user
The customers of the licensing office in Stormarn are in any case happy about the new products. Many are relieved that they no longer have to arrive before opening hours to get a good seat in the queue or simply no longer have to spend their time in the waiting room or on the street.