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AI-controlled avatars for modern kiosk systems

Transforming self-service systems into real service staff with realistic, likeable and flexible AI avatars.

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Why AI avatars?

Digital assistants that bring service to life

Artificial intelligence is no longer seen as a future technology in customer service, but as a practical tool that simplifies processes and improves the customer experience. AI avatars combine modern technology with human-like communication, directly at your kiosk systems. The result: an innovative, interactive and efficient form of customer service.

Personal approach without additional effort

Thanks to language, facial expressions and gestures, avatars ensure a personal approach that creates closeness and trust. At the same time, they automatically take over repetitive and time-consuming processes, relieving staff without losing their personal character.

Multilingual communication

AI avatars score particularly well in an increasingly international environment thanks to their linguistic diversity. They speak over 100 languages and enable smooth communication with customers from a wide variety of backgrounds. This enables companies to offer a consistently high quality of service without having to deploy multilingual staff at great expense.

Real competitive advantages

Avatars turn kiosk systems into visual eye-catchers and leave a lasting impression. They present your brand in an innovative and service-oriented way and create clear differentiation from the competition.

cleverQ

AI avatars for kiosk systems

The integration of AI avatars into kiosk systems brings modern technology and measurable benefits for your company. They are available at all times and reliably handle standard inquiries and routine tasks. Processes are streamlined, employees are relieved, service quality is increased and your brand is presented in an innovative and approachable way.

  • Workflow Builder - Automated processes with AI power & no-code approach
  • Ready for use around the clock
  • Always available without breaks or sick days
  • Supports visitors in all processes that you offer on your kiosk systems
  • Simple integration into existing systems
  • No additional software installation necessary
  • Scalable and cost-efficient
  • Use ready-made avatars or create your own
  • Simple and fast rollout to many locations
  • Individual branding for a lasting impression
  • Interactive and natural communication
  • Language and text comprehension in over 100 languages
Secure advice or an offer

A modern introduction to the customer journey

Kiosk systems are often the first point of contact between customers and your company. With AI avatars, this moment becomes a real service experience: visitors are greeted personally, guided through the next steps and supported in their native language if required. Instead of a sober interface, this creates a modern, friendly introduction.

Relief for employees

AI avatars take over time-consuming routine tasks and answer standard questions reliably. This gives employees more capacity for complex issues and personal advice. This reduces stress, creates structured processes and improves service quality for customers at the same time.

Cross-industry areas of application

  • Authorities & administrations: Digital appointments for citizens, visitor guidance
  • Airlines & Airports: Check-in dialogs, boarding information
  • Hospitals & clinics: Patient admission, pre-triage
  • Telecommunications stores: Contract advice, device replacement
  • Banks, insurance companies: Branch management, consultation scheduling, security access

Flexible system expansion as required

Scaling made easy

After the one-off setup, your AI avatar can be installed on any number of kiosk systems with just a few clicks, even across multiple locations. This means that new locations can be equipped quickly without the need for a complex process each time. At the same time, there is enough flexibility to make adjustments to the respective local conditions – from language and scope of service to workflows and branding.

Hardware and software from a single source

AI avatar software
Multifunctional kiosk systems
e-tickets
Online appointment booking

cleverQ modules

Useful functions and extensions that could be of interest to you

Statistics

Data-supported, statistical evaluations of all processes of your queuing system.

e-ticket

No hardware, no investment, no paper, eco-friendly, simple.

Appointment management

Professional online appointment booking system at a reasonable price.

AI avatars

AI avatars for multifunctional kiosk systems for service optimization

Accessibility

Enable people with physical disabilities to book your services.

Calendar sync

Appointments are automatically synchronized by the cleverQ appointment system and displayed in your calendar.

Video consultation

Assign online appointments for video consultation (Zoom, MS Teams, Flexperto, BigBlueButton).

SOS

Request help in your office at any time, even across locations.

Access control

Automatically restrict access to areas in connection with your queuing system.

Pager

That's why it's worth switching from a pager system to a modern and cost-effective alternative.

Public Page Information

Inform your customers on your individual website about the number of people currently waiting, the average waiting time, or the last call.

Voice output

Call up waiting numbers via audio using customizable announcements.

Customer feedback

Customer satisfaction analyses for
service optimization.

Digital Signage

Infotainment and queuing display on one monitor. Powered by picturemachine.

cleverQ GDPR & data protection

As a provider of SaaS (Software as a Service), the data protection and IT security of our customers and our own infrastructure is one of the most important challenges we face. We guarantee data security on several levels.

On the one hand, we cooperate with well-known hosters (such as Hetzner) to ensure that our digital services are available, performant and protected at all times, while on the other hand we comply with all GDPR regulations and periodically renew our ISO 27001 certificate (information security management systems).

A solution with real added value

Would you like to test cleverQ for your company or book it directly? Simply send us a short message or give us a call.