cleverQ addresses areas where conventional process management systems are too complicated, unfocused and impractical. With cleverQ you put the customer in the centre of your attention and at the same time improve the service quality of your company.
With cleverQ, customers can see how many people are already waiting and what the predicted waiting time is. At the same time, you can draw an electronic ticket within a given radius without having to be on site. The customer is automatically informed a few minutes before his call-up so that he can arrive at the customer centre in time. Of course, the customer can also book appointments for selected “services” either via conventional web browsers or via the free app. The whole process is simple and convenient without the need for a telephone or opening hours. The app can be used to inform customers about the latest offers and promotions.
