Digital, innovative and economically attractive solution for customer management & appointment management in one system environment.

Learn all about the system that combines online appointment booking, on-site citizen control and automated appointment scheduling for second vaccinations.

Johanniter Regionalverband Dresden successfully uses cleverQ process control to conduct corona tests and control citizens on site

cleverQ is a digital and affordable queueing system that blends into your business environment seamlessly, with numerous extensions and free app for your customers.

Our system is already being used successfully in numerous industries and wherever reliable appointment and waiting time management is required

In addition to waiting time and appointment management, the cleverQ system offers numerous extensions with which you can make your business more efficient and secure.

cleverQ offers you the best support in all questions concerning our products and services. Our support specialists handle all your inquiries quickly and in a solution-oriented manner


Issued tickets


Deployed in companies & government agencies


Hours of waiting time saved

Free app

Your customers can download the app for Ios or Android for free.

No location binding

Customers do not need to be on site to reserve tickets or appointments.

Non-contact application

Completely non-contact system (comply with Corona regulations).

Flexible Preise

Cost-effective & flexible thanks to SaaS – Software as a Service.

No hardware

No additional hardware is required for installation.

cleverQ solutions

most popular options

Integration into existing ticket printers from MEM-O-MATIC ®.

You already own a queuing system from MEM-O-MATIC ® and are looking for a way to digitalize your waiting time management? cleverQ is ideal for you.

The connection of cleverQ to ticket printers is uncomplicated and simple. With the cleverQ Connection Box, both systems are connected into one unit, allowing you to control everything via a web application on your browser.

The entire control of the queuing system is handled by our simple web application. Calling customers, deleting or adding tickets, creating new queues, everything is managed centrally and transferred to the stationary systems and to the cleverQ app.

Memomatic Ticketprinter

cleverQ can do more

In addition to appointment booking and e-tickets, cleverQ offers numerous modules that allow you to digitize, optimize and make the processes surrounding your services more secure.

You wish to book a cleverQ solution?

Or do you need a non-binding consultation?

Just use our form and we will get back to you right away

    You can also write us an email or call: | 04551 961 380

    Would you like more information about cleverQ and waiting time management, or would you like a no-obligation consultation? Then simply give us a call.
    Information on data protection and the imprint can be found here:

    Data Protection | Imprint


    B.I.C. GmbH
    Am Farmböddel 7a
    D- 24623 Großenaspe

    The happiness of your customers is our mission.

    Nobody likes to wait! An idea became cleverQ. A sophisticated waiting time management system that gives your customers more freedom and effectively contributes to customer satisfaction. Because satisfied customers stay loyal to you. Benefit from a variety of powerful modules.

    Increasing distribution

    cleverQ is already used in a wide range of industries.

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    Advertise with cleverQ

    Place ads in the app or on the displays where cleverQ is running.

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    cleverQ Enterprise Solutions

    cleverQ has proven itself in enterprise use. Dedicated cleverQ servers included.

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    We customize cleverQ according to your ideas. Contact us!

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