Made with ❤️ in Germany

We are cleverQ

We are appointment and waiting time management for service providers, authorities & service-oriented companies

What we stand for

We digitize, optimize and simplify the organization of your queues and appointment management.

Our team

Working together for better work

Our mission

Modern appointment and waiting time management for your citizens & customers

What is cleverQ

cleverQ is a SaaS hybrid platform for online appointment scheduling and a digital queuing system. Numerous extensions and a free app for customers/citizens enable you to digitize business processes and significantly increase your service quality.

What distinguishes cleverQ from other solutions?

We offer a symbiosis of solutions for customers who book an appointment in order to receive a service and those who come to you spontaneously as “walk-in customers” with the expectation of receiving a quick and uncomplicated service.

Software development made in Germany

Since its foundation in 2015, cleverQ®has become one of the most successful systems for waiting time and appointment management. In addition to the DACH region, we are also established abroad and are growing steadily (Sweden, Denmark, Austria, Switzerland, Luxembourg and the USA).

cleverQ Milestones

In planning

Location opening in the USA.


New location in Dubai is founded.


New locations in Scandinavia are launched. Expansion of the cleverQ portfolio with a wide range of hardware and software solutions


Relocation to the new company headquarters in Großenaspe in Schleswig-Holstein.


Strong growth in the healthcare sector (hospitals) and financial companies.


Schleswig-Holstein's state ministries of finance trust cleverQ as a scheduling and queuing system for all locations. The Mitte location (Ratingen NRW) is launched.


Danish Agency for International Recruitment and Integration (SIRI) places long-term contracts for all locations in Denmark.


ADAC Weser-Ems places its first orders. The start of a long-term collaboration


Launch of the cleverQ production environment and brand registration


Foundation of B.I.C. GmbH with the aim of digitizing waiting time management

Satisfied customers

An excerpt from our satisfied customers

Danilo Schulz

Head of Communications/ Fundraising/ Public Relations

“We were looking for a simple solution for our test centers in order to optimize the processes for users and customers and our employees in the best possible way. This means short waiting times, transparency for customers and good handling for staff. cleverQ has delivered a suitable overall concept for us.”

Markus Ewald

Head of Department | Customer Service & Sales Services

“At SWP, service comes first. We wanted to transfer this service concept to the waiting room and make the stay as pleasant as possible for our customers and then came Corona. Now more than ever, we needed a solution for our customers. In future, customers will even be able to book appointments for a personal video consultation via the cleverQ platform. cleverQ was the right overall solution for us.”


Low monthly Contributions instead of high investments


No hardware or installation required, just log in and get started


Easy to use, reliable and fail-safe

Our locations & partners

cleverQ is a brand of B.I.C. GmbH

B.I.C. GmbH is a German developer and provider of innovative software solutions with a focus on waiting time and appointment solutions, as well as security applications in the field of IoT monitoring. You can find more information on the official website of B.I.C. GmbH:

Am Farmböddel 7a
D-24623 Großenaspe
+49(0)4327 25398 30

Ratingen | NRW
Contact person on site:
Jürgen, Woodpecker
+49(0)4327 25398 52

Hunstugansvag 5
44361 Stenkullen
Peer Rott
+46 768 444 095

Dubai Silicon Oasis
Building A1
Dubai, United Arab Emirates
Rebecca Pfeiffer
Tel: +971 (0) 50 293 7889

Coming soon…

COM plan + service GmbH
Walter-Oehmichen-Strasse 18
68519 Viernheim
Sebastian Sauer
Division manager robot5
Tel: +49 6204 704 – 317
Fax: +49 6204 704 25 – 317

Suomen Kassayhtiö Oy
Tornatorintie 7b12
48100 Kotka
Olli Tapola
Tel: +358 29 70 193 00

Kratmosevej 13B
2950 Vedbæk

Freddi Dreier

Discover Systems A/S
Magnoliavej 14
5250 Odense SV

Inform GmbH
Hermann-Gebauer-Strasse 22
1220 Vienna
Austria (EU)
Erich Krejcirik
Tel: +43 1 258 72 84 0
Mobile: +43 664 450 77 77
Fax: +43 1 258 72 87

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