Made with ❤️ in Germany
We are cleverQ
We are appointment and waiting time management for service providers, authorities & service-oriented companies
What we stand for
We digitize, optimize and simplify the organization of your queues and appointment management.
Our Team
Together for a better working enviroment
Our mission
For your citizens & customers, modern appointment and waiting time management
What is cleverQ
cleverQ is a SaaS hybrid platform for online appointment scheduling and a digital queing system. Numerous extensions and a free app for customers/citizens enable you to digitize business processes and significantly increase your service quality.
What makes cleverQ different from other solutions?
We offer a symbiosis of solutions for customers who book an appointment in order to receive a service and those who appear spontaneously as “walk-in customers” with the requirement to receive a fast and uncomplicated service.
Software development made in Germany
Since its foundation in 2015, cleverQ® has become one of the most successful systems for waiting time and appointment management. In addition to the DACH region, we are also established abroad and growing steadily (Sweden, Denmark, Austria, Switzerland, Luxembourg and USA).
cleverQ Milestones
Comming soon...
New branch in the USA.
2024
New location established in Dubai.
2023
New locations in Scandinavia are launched. Expansion of the cleverQ portfolio to include numerous hardware and software solutions
2022
Relocation to the new company headquarters in Großenaspe in Schleswig-Holstein.
2021
Strong growth in the healthcare sector (hospitals) and financial companies.
2020
Schleswig-Holstein's state finance ministries trust cleverQ as an appointment and queuing system for all locations. The central location (Ratingen NRW) is launched.
2019
Danish Agency for International Recruitment and Integration (SIRI) places long-term contracts for all locations in Denmark.
2018
ADAC Weser-Ems places its first orders. The start of a long-term collaboration
2017
Launch of the cleverQ live application and brand registration
2015
Foundation of B.I.C. GmbH with the target of digitalizing waiting time management
Happy customers
An excerpt of our satisfied customers
Danilo Schulz
Head of Communications/ Fundraising/ Public Relations
“We were looking for a simple solution for our test centers to optimize the process flows for the customers and our employees in the best possible way. That means short waiting times, transparency for customers and good handling for the staff. cleverQ delivered a suitable overall concept for us here.”
Markus Ewald
Department Manager | Customer Service & Sales Services
“At SWP, service comes first. We wanted to translate that service mindset into the waiting room and make the experience as pleasant as possible for our customers, and then Corona came along. We needed a solution for our customers now more than ever. In the future, customers will be able to book appointments for a personal video consultation via the cleverQ platform. cleverQ was the right overall solution for us.”
Our locations
cleverQ is a brand of B.I.C. GmbH
B.I.C. GmbH is a German developer and provider of innovative software solutions with a focus on waiting time and appointment solutions, as well as security applications in the field of IoT monitoring. More information can be found on the official website of B.I.C. GmbH: www.bic.com.de
B.I.C. GmbH Headquarters
Am Farmböddel 7a
D-24623 Großenaspe
info@bic.com.de
+49(0)4327 25398 30
B.I.C. GmbH Central Germany
Ratingen | NRW
Jürgen, Specht
+49(0)4327 25398 52
B.I.C. GmbH Sweden
Hunstugansvag 5
44361 Stenkullen
Peer Rott
p.rott@cleverq.de
+46 768 444 095
B.I.C. GmbH Dubai
Dubai Silicon Oasis
Building A1
Dubai, United Arab Emirates
Rebecca Pfeiffer
r.pfeiffer@cleverq.de
B.I.C. GmbH USA
Coming soon…
Solution Partner Germany
COM plan + service GmbH
Walter-Oehmichen-Straße 18
68519 Viernheim
Sebastian Sauer
Division Manager robot5
Tel: +49 6204 704 – 317
Fax: +49 6204 704 25 – 317
E-mail: sauer@cpls.de
Web: https://www.cpls.de/
Solution Partner Finnland
Suomen Kassayhtiö Oy
Tornatorintie 7b12
48100 Kotka
CEO
Olli Tapola
Tel: +358 29 70 193 00
E-mail: olli.tapola@kassayhtio.fi
Web: www.kassayhtio.fi
Solution Partner Denmark
CleverConsult
Kratmosevej 13B
2950 Vedbæk
Denmark
Freddi Dreier
Email: fdreier@cleverconsult.dk
Solution Partner Denmark
Discover Systems A/S
Magnoliavej 14
5250 Odense SV
Denmark
E-mail: info@discoversystems.com
Web: www.discoversystems.com
Solution Partner Austria
Inform GmbH
Hermann-Gebauer-Straße 22
1220 Wien
Austria (EU)
Erich Krejcirik
Tel: +43 1 258 72 84 0
Mobile: +43 664 450 77 77
Fax: +43 1 258 72 87
E-mail: erich.krejcirik@inform.at verkauf@inform.at
Web: www.inform.at
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Mehr erfahren
Individual requirements
(job centers, registration offices, citizens’ offices)
Benefit from centralized management of your appointment and walk-in customers with a customized system for government agencies.
(supermarkets, pharmacies, shopping centers)
Simple & reliable system for customer and queue control.
(handling, loading ramps, entrances and exits)
A modern appointment and waiting time management system to optimize your process control during arrival, registration, loading and unloading.
(public utilities, banks, insurance companies)
Benefit from centralized management of your appointment and walk-in customers with a customized system for utilities.
Want to learn more about
cleverQ
We are happy to answer all your questions regarding our solutions and products. We look forward to your inquiry.
