cleverQ for immunization centers

For your patients a modern
Appointment and waiting time management.

Benefit from centralized management of your appointment and walk-in patients with a customized system for vaccination centers. Digitize your processes without interfering with existing IT infrastructure. 

Optimize vaccination process, digitize workflows Enable online appointment booking

Especially for vaccination centers, we have developed a customized solution that simplifies the vaccination process,
from booking to treatment.

Our solutions for vaccination centers

Many vaccination centers and testing stations throughout Germany rely on cleverQ and benefit from a central, digital system for process optimization.

  • Online appointment booking system
  • Accessible Web Appointments
  • Modern & digital queuing system
  • Ticket dispenser/kiosk system
  • Statistical evaluation
  • Free app for citizens
  • Video consultation
  • Alarm functionality in case of dangerous situations
  • Multi-language support for all systems
  • and much more

Monitors & Displays

On request, we can expand your queue monitors into full-fledged digital signage solutions for a centralized management of current information, news, or advertising. An individual layout of your queuing screen is possible.

  • LED displays in various sizes
  • Digital signage connection
    Individualization of the queuing layouts
  • Multi-language support
  • Optional installation as free-standing monitors, as wall installation or as desktop variant
  • Central control of the displays with cleverQ Web-Control, conveniently via web browser
  • Planning, consulting, installation and commissioning by trained specialists.

Touch kiosk systems

cleverQ provides you with many features for your ticket dispensers. You decide which range of functions you want to offer your patients. From simple paper ticket issuance to appointment reservation, everything a modern kiosk system needs for process handling is available.

  • Paper ticket issue.
  • e-Ticket reservation
  • Appointment reservation
  • Information for patients
  • Multi-language support
  • QR code scanner
  • For mounting as a wall unit, freestanding or as a desktop version

For patients

Process overview


Contact patients


Patient books appointment


Patient registers on site


Reservation code becomes service ticket


Calling/forwarding the patient to stations



Appointment allocation

Citizen will be contacted by email. In this email, a link is provided for online appointment booking. The citizen books the appointment and can go to the vaccination center at the specified time.

Appointments can also be scheduled by phone or provided by your amployees, whereafter they automatically appear in the central appointment management system.

  • The link is for single use
  • Control who can book an appointment
  • Easy determination of the appointment quota depending on available staff or vaccine capacity

Additional options

Patients receive appointment confirmation alternatively as SMS (reservation code)

When booking an appointment via WEB, a QR code is generated.

With the free cleverQ app, this QR code can be scanned and automatically becomes an appointment in the app.

Printout of the appointment is no longer necessary

Registration on site

On site, patients can choose: registration via service terminal or at your service counter. The reservation code automatically becomes a service ticket. The citizen is directed via the service ticket to the next consultation or directly to the vaccination.

The citizen can be forwarded to different stations as often as desired until the process is completed.

Discover our modules

A major advantage of cleverQ is its flexibility and scalability. With extensions for your appointment or queuing system, you can add useful functions with little effort.

Our system architecture as an interactive 3D map

With our interactive 3D map you can discover our solutions and see how they are implemented in practice.
Using the controls, you can select different “hotspots” and get detailed information.

cleverQ DSGVO & Data Protection

As a provider of SaaS (Software as a Service), the data protection and IT security of our customers and our own infrastructure is one of the most important challenges. We ensure data security on several levels.

On the one hand, we cooperate with renowned hosters (such as Hetzner) to ensure that our digital services are available, performant and protected at all times. On the other hand, we comply with all requirements of the DSGVO regulation and periodically renew the ISO 27001 certificate (Information security management systems).

8 reasons to choose cleverQ

Want to learn more?

You would like to test cleverQ Statistics for your company or book it directly? Just send us a short message and we will get back to you immediately.