cleverQ API

Added value through integrated solutions

With the integration of our cleverQ Cloud API, we offer you the opportunity to optimize your workflow and connect a variety of solutions of your choice with cleverQ. Increase the efficiency of your internal company processes and save time and resources in the process.

Some examples of successful integration of the cleverQ API

SAS Viya

Authorities

The statistical data such as average waiting time, number of tickets, number of appointments etc. are transferred to SAS for overall statistics from the customer’s various systems.

Microsoft Power BI

Cross-industry

The statistical data such as average waiting time, number of tickets, number of appointments etc. are transferred to Power BI for overall statistics from the customer’s various systems.

Advantic / iKISS

Authorities

Appointments booked via iKISS are transferred to the cleverQ queuing system and processed together with the tickets of walk-in customers. Only one working environment (front end) is required for the employees, where appointment customers and walk-in customers are processed in one platform.

Com Plan / Robot5

Public utilities/energy supplier

Appointments booked via cleverQ and tickets taken via a cleverQ terminal can be viewed and accessed via the robot5 (ALO).

VIER GmbH

Public utilities/energy supplier

Tickets drawn at a cleverQ terminal can be called up from the VIER system. Appointments that are confirmed at the terminal are created as priority tickets in the VIER system.

KIS ORBIS

Healthcare

Patients can be called up from ORBIS.

KIS iMediOne

Healthcare

When a patient is admitted to the hospital information system, a ticket is automatically printed out via the cleverQ desktop printer of the admitting department, which internally contains the patient number. Based on the patient’s admission parameters, the patient is automatically assigned to the correct queue. When the patient is treated, the attending physician moves the patient from the virtual waiting room of the hospital information system to a virtual treatment room; as soon as this happens, the ticket number is called up on the monitor.

PC Anywhere 365

Transportation companies

If a workstation has called a customer via the cleverQ system, no calls from Anywhere 365 are put through to the employee.

MS Dynamics

Transportation companies

When a cleverQ workstation serves a customer, a visit is created in the CRM system via the interface.

Awinta / Noventi

Pharmacies

Customers can be called up from the checkout application.

Humanizing Technologies

Cross-industry

Implementation of AI avatars on cleverQ kiosk systems

  • AI dialog control

  • Digital self-service

  • Automated case analysis”

For all questions about the cleverQ API

Just write to us, our specialist staff are always at your disposal.