cleverQ for insurance companies

Improve your customer service with digital offerings while expanding the reach of your services.

Insurance compnies rely on personal contact with their customers. They work with products and services that require explanation and for which personal consultation is indispensable. With cleverQ, you enable customers to use your services more quickly and easily.

We are the door opener for new customers and better service

With a modern cleverQ online appointment booking system, you enable your customers
to quickly and easily book your services on your personal web page.

Our solutions for insurance companies

Everything you need to simplify and speed up your customers’ journey. Your competitive advantage with modern appointment and waiting time management from cleverQ.

  • Online appointment booking system
  • Accessible web appointments
  • Video consultation
  • Modern & digital queuing system
  • Ticket dispenser/kiosk system
  • Statistical evaluation
  • Free app for your customers
  • Multi-language support for all systems
  • and much more

Online & Offline Appointment Service

With cleverQ, you can quickly & easily make your services available online so that your customers can book appointments (around the clock, if desired). You can either offer on-site appointment booking via our smart kiosk systems or conventionally via reception or telephone. Adding appointments is intuitive and easy for your employees.

  • Create individual services & concerns
  • Unlimited number of calendars & users
  • User roles & permissions
  • Appointment templates
  • Weekly schedules
  • Exception & holidays
  • Location management
  • Provide appointments for video consulting
  • Setting up the system environment according to your wishes

Accessible Web Appointments

The cleverQ Accessible Web Appointments module is an extension for our online appointment booking system. With numerous settings, your customers can customize the display of your web appointment page to meet their needs and enable convenient appointment booking.

  • Visually impaired people: Assistance for people who have poor vision
  • Reading texts aloud: Assistance for people who have trouble reading online texts.
  • Cognitively impaired: Assistance with reading and recognizing important elements.
  • Epileptics: animations are disabled and dangerous color combinations are reduced
  • ADHD settings: Distractions are reduced and a clear focus is established
  • Blind people: The screen reader can recognize the content of the web page
  • Motor impaired people: The web page can be used with the keyboard
  • Reset settings: Restore default settings quickly and easily
  • Individual settings

e-Tickets (digital waiting tickets)

With cleverQ’s web queue management, you can issue e-tickets (digital queue tokens) via all common browsers. You do not need to install any additional software (SaaS – Software as a Service). Your customers book their waiting tickets simply by scanning a QR code with their cell phone or via the free cleverQ app.

Of course, you can complement the concept by issuing waiting tags via kiosk systems or by your staff at the service counter.

  • Your customers do not have to be on site to draw an e-ticket.
  • Waiting times on site are reduced
  • Draw tickets via the free cleverQ app,
  • via QR code,
  • or on site via the kiosk system
  • Waiting time before being called no longer has to be spent in the waiting area (queue and remaining waiting time is indicated on the smartphone in real time).

Monitors & Displays

On request, we can expand your queue monitors into full-fledged digital signage solutions for a centralized management of current information, news, or advertising. An individual layout of your queuing screen is possible.

  • LED displays in various sizes
  • Digital signage connection
    Individualization of the queuing layouts
  • Multi-language support
  • Optional installation as free-standing monitors, as wall installation or as desktop variant
  • Central control of the displays with cleverQ Web-Control, conveniently via web browser
  • Planning, consulting, installation and commissioning by trained specialists.

Touch kiosk systems

cleverQ provides you with many features for your ticket dispensers. You decide which range of functions you want to offer your customers. From simple paper ticket issuance to appointment reservation, everything a modern kiosk system needs for process handling is available.

  • Paper ticket issue.
  • e-Ticket reservation
  • Appointment reservation
  • Information for customers
  • Multi-language support
  • QR code scanner
  • For mounting as a wall unit, freestanding or as a desktop version

Discover our modules

A major advantage of cleverQ is its flexibility and scalability. With extensions for your appointment or queuing system, you can add useful functions with little effort.

Our system architecture as an interactive 3D map

With our interactive 3D map you can discover our solutions and see how they are implemented in practice.
Using the controls, you can select different “hotspots” and get detailed information.

cleverQ DSGVO & Data Protection

As a provider of SaaS (Software as a Service), the data protection and IT security of our customers and our own infrastructure is one of the most important challenges. We ensure data security on several levels.

On the one hand, we cooperate with renowned hosters (such as Hetzner) to ensure that our digital services are available, performant and protected at all times. On the other hand, we comply with all requirements of the DSGVO regulation and periodically renew the ISO 27001 certificate (Information security management systems).

A solution with real added value

You would like to test cleverQ for your company or book it directly? Just send us a short message or give us a call.