cleverQ for Logistics

A modern appointment and waiting time management to optimize your process control during arrival, registration, loading and unloading. Inform about workload peaks, waiting times and the number of vehicles present. Allow your suppliers a more flexible approach and low waiting time at your site with e-tickets.

Waiting time reduction and streamlining of waiting areas for delivery

With cleverQ, you can ensure a smooth process flow for incoming goods and loading
of the vehicles. Visualize your site operations and inform drivers in advance about waiting times and queues

Our solutions for the logistics industry

With our solutions for the logistics industry, you can optimize the operation of your lcompany and ensure regulated control of all arriving and departing vehicles.

  • e-Tickets
  • Statistical evaluation
  • Online appointment booking system
  • Modern & digital queuing system
  • Free app for drivers
  • Alarm function in case of dangerous situations
  • Multi-language support for all systems
  • and much more

e-Tickets (digital waiting tickets)

With cleverQ’s web queue management, you can issue e-tickets (digital queue tokens) via all common browsers. You do not need to install any additional software (SaaS – Software as a Service). Your citizens book their waiting tickets simply by scanning a QR code with their cell phone or via the free cleverQ app.

Of course, you can complement the concept by issuing waiting tags via kiosk systems or by your staff at the service counter.

  • Your customers do not have to be on site to draw an e-ticket.
  • Waiting times on site are reduced
  • Draw tickets via the free cleverQ app,
  • via QR code,
  • or on site via the kiosk system
  • Waiting time before being called no longer has to be spent in the waiting area (queue and remaining waiting time is indicated on the smartphone in real time).

Queue management

cleverQ’s web queue management enables you to control your drivers centrally via one platform. Whether drivers book an appointment online, use the app or pull a ticket on site, everything is added to your digital queue centrally in real time. Even if an appointment is canceled, free appointment slots are automatically released and made available to your suppliers for booking.

  • Centralized management of drivers arriving without and with appointments
  • Real-time display of all appointment slots and waiting persons in your queue
  • Data-supported, statistical evaluations of all processes in connection with appointment and waiting time management
  • Automatic release of appointment slots in case of cancellation
  • Forwarding, deferring or repeating calls
  • Blocking or releasing of the waiting token output
  • Access control in connection with a call
  • Assignment of rights for employees
  • Operation on request on your own servers or as hosting with German partners (Hetzner)

Monitors & Displays

On request, we can expand your queue monitors into full-fledged digital signage solutions for a centralized management of current information, news, or advertising. An individual layout of your queuing screen is possible.

  • LED displays in various sizes
  • Digital signage connection
    Individualization of the queuing layouts
  • Multi-language support
  • Optional installation as free-standing monitors, as wall installation or as desktop variant
  • Central control of the displays with cleverQ Web-Control, conveniently via web browser
  • Planning, consulting, installation and commissioning by trained specialists.

Touch kiosk systems

cleverQ provides you with many features for your ticket dispensers. You decide which range of functions you want to offer your drivers. From simple paper ticket issuance to appointment reservation, everything a modern kiosk system needs for process handling is available.

  • Paper ticket issue.
  • e-Ticket reservation
  • Appointment reservation
  • Information for drivers
  • Multi-language support
  • QR code scanner
  • For mounting as a wall unit, freestanding or as a desktop version

Extend existing systems easily

Our concept can be quickly and easily integrated into your system environment such as existing websites or service portals. With a simple link, e.g. on your homepage, all citizens can immediately access the online appointment reservation. The integration via i-Frame or API have been successfully implemented several times.

Discover our modules

A major advantage of cleverQ is its flexibility and scalability. With extensions for your appointment or queuing system, you can add useful functions with little effort.

cleverQ GDPR & Data Protection

As a provider of SaaS (Software as a Service), the data protection and IT security of our customers and our own infrastructure is one of the most important challenges. We ensure data security on several levels.

On the one hand, we cooperate with renowned hosters (such as Hetzner) to ensure that our digital services are available, performant and protected at all times. On the other hand, we comply with all requirements of the DSGVO regulation and periodically renew the ISO 27001 certificate (Information security management systems).

A solution with real added value

You would like to test cleverQ for your company or book it directly? Just send us a short message or give us a call.