cleverQ Real Time Business Intelligtence
Tommorows data brought to present with the help of cleverQ MetaData KI. The intelligent queuing system designed as a customer information and guidance system. Automated forecasts for staff planning and centralized real-time information management:
- Transfer and display in real time the number of people in a waiting area to the workstation.
- Transfer in real time the number of people in a waiting area to statistics, with date and time stamp.
- Forward gender information to the statistics and use it to create forecasts regarding the digital signage content that will be played in different areas, to different personnel (male or female) or areas depending on data analysis.
- Automatically detect the formation of queues and report them to the cleverQ workstations
- Enable optional kiosk systems to resolve queues and simultaneously play out information to customers/citizens via KOKE digital signage.
- Create forecasts based on collected data (e.g. on which days how many people attend, which days have the highest waiting times, etc.).
- As a result of the collected data, cleverQ will present AI recommendations for management on a dashboard, such as: On which days of the week should less staff be deployed or on which days can more customers/citizens be expected so that staff planning should be increased accordingly?
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