Videoberatung

Module

Take your service to your customers

Extend the coverage of your consulting services

What is the cleverQ video consulting module?

With this module, customers can book online appointments for a video consultation at your company.

Appointments are booked via the free cleverQ app. If your customers don’t have mobile devices or can’t/won’t download the cleverQ app, they still have the option of booking appointments via all common web browsers.

For this purpose, we set up an online appointment system tailored to your companies needs. This system is accessible just like a normal website. There, appointments can be booked quickly and easily.

Using an online video consultation saves your customers the trip to your company, the search for a parking space and annoying Corona tests

How does the video consulting module work?

You decide which platform you want to use for video consulting, GoTo Meetings, Microsoft Teams or Zoom (or all three together).

After booking an appointment in the app or in the web browser, customers receive an email with all important information regarding the appointment and a link to the digital meeting room of the respective provider, which they can enter at the time of the appointment.

In the cleverQ backend, you can manage and schedule all appointments yourself, in case they are requested by a customer, e.g. by phone.

How does the video consulting module work?

You decide which platform you want to use for video consulting, GoTo Meetings, Microsoft Teams or Zoom (or all three together).

After booking an appointment in the app or in the web browser, customers receive an email with all important information regarding the appointment and a link to the digital meeting room of the respective provider, which they can enter at the time of the appointment.

In the cleverQ backend, you can manage and schedule all appointments yourself, in case they are requested by a customer, e.g. by phone.

Appointment booking - procedure for the customer

1. book appointment

Customers book a video consultation at your company via the free cleverQ app or a common web browser.

2. appointment confirmation

After booking the appointment, the customers receive an email with information about the appointment and a link to the digital meeting room.

3. participation

Mit einem Klick auf den Link in der Bestätigungsmail kann der Kunde zum Terminzeitpunkt an der Videoberatung teilnehmen.

Today's customers are used to online shopping and doorstep delivery. Why shouldn't that also apply to your service?

These are the advantages of video consulting

Consult customers despite lockdowns and Corona restrictions

You save your customers long travel times, the search for a parking space and annoying Corona tests

Your customers can easily book video consulting appointments via app or web browser

Use your preferred platform for video consulting (Microsoft Teams, GoTo Meeting, Zoom)

The cleverQ video consulting module is affordable and ready for immediate use

Who is video counseling suitable for?

Video consulting is suitable for all companies that offer products or services that require explanation. This includes:

  • Healthcare services
  • Financial service providers
  • Insurance companies
  • Authorities
  • Architects
  • Craftsmen
  • Utilities
  • etc.
cleverQ Videoberatung Branchen

You wish to book a cleverQ solution?

Or do you need a non-binding consultation?

Just use our form and we will get back to you right away

    You can also write us an email or call: info@cleverq.de | +49 (0)4327 25398 30

    Would you like more information on the cleverQ online video consulting module, or would you like a no-obligation consultation? Then simply give us a call.
    Information on data protection and the imprint can be found here:

    Data Protection | Imprint

    Adress:

    B.I.C. GmbH
    Am Farmböddel 7a
    D- 24623 Großenaspe