Online appointment booking

powered by cleverQ

Your professional and cost-efficient online appointment booking system with all the features needed to make your services bookable online around the clock.

Online appointment booking - cleverQ advantages

fast, simple, affordable

With cleverQ, you can make your services available online quickly and easily, so that your customers can book appointments at your company (even around the clock, if desired). Benefit from the advantages of a professional online appointment booking system at an affordable price.


Everything you need to make your services bookable online.


Geringe monatliche Kosten und flexible Laufzeiten. Software as a Service (SaaS)


24/7 online availability of your services for appointment booking.

License per site

Only one license per site. Create and manage unlimited calendars/users.

Simple operation

User-friendly system administration & extensive help center.

Free app

Free cleverQ app for your customers. Available for iOS & Android.

Full control

over functions & features

The cleverQ online appointment booking system offers you all the features you need to present your services online and make them bookable.

✓ Define individual services & issues

✓ Unlimited number of calendars & users

✓ User roles & permissions

✓ Appointment templates

✓ Weekly schedules

✓ Exceptions & holidays

✓ Location management

✓ Making appointments available for video consultation

✓ Setting up the system environment according to your requirements

No hidden costs,

only one license for all calendars & users

The big advantage of cleverQ is our fair and cost-efficient licensing policy. You pay only one license and can create and manage unlimited users and calendars per location or company.

Online appointment booking

for your customers

This is how your customers book appointments online with cleverQ. Either via the free cleverQ app or via your own personal web appointment page. Of course, you can still use the classic booking methods via phone, email or on-site.

Cancel appointments

Avoid idle time with cleverQ and make it easier for your customers to cancel appointments. No additional correspondence via phone or email necessary. With just a few clicks, customers can cancel their own appointments.

The freed up appointment time is automatically added to the current schedule and is immediately available to your customers.

✓ Cancel appointments with just a few clicks

✓ No additional correspondence necessary

✓ Avoid idle time

Your online appointment booking system

10 reasons to choose cleverQ

1. customized solutions

2. hosting server in DE §11 BDSG compliant

3. sync with existing IT infrastructure

4. integration with CRM systems

5. multilingual booking widgets

6. customer controlled appointment changes

7. customer controlled appointment cancellations

8. automatic follow-up appointments

9. appointment reminders via App, Mail & SMS

10. setting up the system environment according to your requirements

What our customers say

“We were looking for a simple solution for our test centers in order to optimize the process flows for the users or customers and our employees in the best possible way. That means short waiting times, transparency for customers and good handling for the staff. cleverQ delivered a suitable overall concept for us here.”

Danilo, Schulz

Danilo, Schulz

Head of Communications | Fundraising | Public Relations - Johanniter

“At SWP, service comes first. We wanted to translate that service mindset into the waiting room and make the experience as pleasant as possible for our customers, and then Corona came along. We needed a solution for our customers now more than ever. In the future, customers will even be able to book appointments for a personal video consultation via the cleverQ platform. cleverQ was the right overall solution for us.”

Markus, Ewald

Markus, Ewald

Abteilungsleiter | Kundenservice & Vertriebsservice - Stadtwerke Pforzheim

cleverQ Online Appointment Booking Prices

Try cleverQ free of charge or book our E-Appointment Pro package directly with all the benefits.
Alternatively, we also offer integrated solutions for call systems.

You want to learn more about online appointment booking?
Simply contact us for more information or for a consultation.

// FAQ

Frequently asked questions

We refer to workstations and/or users in cleverQ’s system administration as calendars. I.e. when booking the “e-Appointment Pro” option, you pay one license and get unlimited workstations/users (calendars).

There are admin rights with different admin levels. Thus, areas such as appointment provision of slots, appointment templates, processing times, opening hours, etc. can be created.

The cleverQ appointment system offers the possibility of making appointments available online via a homepage, which can then be booked by the customer/citizen. The queuing and appointment system has the additional option of controlling the customer/citizen on site with so-called service tickets (digital waiting tags). Any person (including walk-in customers) can draw these waiting tickets either via the cleverQ app or on site via service terminals. The queue controls walk-in and appointment customers automatically and in real time with the cleverQ queuing and appointment system.

The cleverQ app was and remains free of charge. With this app, any customer/citizen can book an electronic ticket or online appointment. The cleverQ app can be downloaded in App or PlayStore, free of charge and without registration.

Write us a short message in our contact form and we will send you an access to the cleverQ system immediately. You can start immediately and e.g. define your services, provide appointment times, create users and much more.

Yes, cleverQ licenses are not issued per user or workstation, but per company/location. The licenses are bound to address and postal code. If your company has several locations, e.g. in different cities, you need one license per city and location.

Yes, you can manually enter and manage any appointment you don’t receive via your own web appointment page in the cleverQ system. Your online appointments synchronize in real time once you have manually created an appointment. The same applies if you or customers/citizens cancel appointments.

Ready for your own
online appointment booking system?

Would you like to test the cleverQ online appointment booking system for your company or book it directly? Just send us a short message and we will get back to you right away.

    You can also send us an e-mail:

    Would you like more information on the topic of cleverQ and waiting time management or would you like a no-obligation consultation? Then simply give us a call.
    Information on data protection and the imprint can be found here:

    Data Protection | Imprint


    B.I.C. GmbH
    Am Farmböddel 7a
    D- 24623 Großenaspe


    Do you already know
    the cleverQ call system?

    Mit cleverQ können Sie Ihren Kunden neben einer Online-Terminbuchung auch sog. Service-Tickets (digitale Wartemarken) zur Verfügung stellen. Damit entzerren Sie das Warteaufkommen in Ihrem Wartebereich und haben eine digitale und wirtschafltich attraktive Lösung für Kundensteuerung in einer einzigen Systemumgebung.