Updates April | 10.04.2024

Dear customers,
A new update has been installed for your cleverQ system.

New update features that are already active:


  1. Appointment confirmations for a service by internal employees: If a service is configured so that an employee must confirm appointments, there is now a new setting parameter “Employee must confirm appointment within a time period”. This means that a time period can now be set in which an appointment must be confirmed by an employee. Otherwise, the appointment request expires and the customer will be informed that the appointment has not been confirmed. The following time windows can be defined for the confirmation: 1, 2, 3, 6, 12 or 24 hours.
  2. Management of appointment templates through user roles:
    It is now possible to upload different appointment templates at the same time. For example, it is possible to upload a separate template for each service and a general appointment template with all services. To do this, it is necessary to use the newly added administration groups. These can be created under Groups → Management groups. The management group can then be assigned to the desired service under Services -> General. A tenant or site admin can then fill up the weeks in the weekly schedules so that the appointment templates created in the management group can be uploaded. In addition, the appointment admins can now be assigned to a management group: under Users -> General, they can manage and upload their own appointment templates.

Definition Updates:

Updates are regular changes to our cleverQ software that provide you with new functions, improvements and the latest patches for the necessary IT security.

Our updates are free of charge and are activated directly so that you can benefit from the advantages immediately.

We want to ensure that you are always up to date and can benefit from the most advanced tools and technologies.

We keep cleverQ up to date with regular updates to provide you with the best possible performance and user experience.

Do you have questions about our latest updates and features?
Our sales team and project managers are always at your disposal.

Do not hesitate to contact us – we will be happy to help you.
Kind regards,
Your cleverQ team

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