Updates july | 19.07.2024 Dear customers,A new update has been installed for your cleverQ system. New update features that are already active: Features It is now possible to store “Info PDFs” in different languages for services and requests.Important: the document name of the PDF document must contain the country abbreviation at the end of the…
Updates July | 02.07.2024 Dear customers, A new update has been installed for your cleverQ system. New update features that are already active: Features: Standard appointment templates can now be selected in the administration groups area. A new column “Appointment canceled by” can now be displayed in the appointment list on the workstation. If…
Updates May | 24.05.2024 Dear customers,A new update has been installed for your cleverQ system. New update features that are already active: Features: services can now be displayed as “Not available” on the cleverQ web appointment pages. The service button is then displayed in light grey, with a note directly next to the service name…
cleverQ App Summer update 2024 New UI, UX and Features With the major summer update 2024 for the native cleverQ app, we are bringing a fresh and modern look, coupled with useful features for appointment and waiting time management – as always, free of charge. Concentration on QR code tickets The biggest change, apart from…
Updates May | 13.05.2024 Dear customers,A new update has been installed for your cleverQ system. New update features that are already active: Features: a new “Date” column has been added to the workstation in the appointment list. The date on which the appointment takes place is displayed here. This is particularly important if the “Show…
How to shorten waiting times at public authorities In public authorities, reducing waiting times is crucial for citizen satisfaction and operational efficiency. Excessive waiting times can lead to frustration among citizens and hinder the proper operation of government services. By implementing effective strategies to reduce government wait times, agencies can streamline their processes, improve service…
Updates April | 10.04.2024 Dear customers,A new update has been installed for your cleverQ system. New update features that are already active: Features: Appointment confirmations for a service by internal employees: If a service is configured so that an employee must confirm appointments, there is now a new setting parameter “Employee must confirm appointment within…
Updates March | 20.03.2024 | 2.6.8 Dear customers, A new update has been installed for your cleverQ system. New update features that are already active: Features: Appointment notes can now be displayed on the employee desks (cleverQ desks) in the current ticket call. It is now possible to book appointments on the Samsung Terminal.…
Updates March 2024 | 2.6.7 Dear customers, A new update has been installed for your cleverQ system. New update features that are already active: Features: The web appointment booking is now available in three new languages: Arabic, Turkish and Persian. The corresponding e-mails will also be sent in these languages. To use this function,…
Updates February 2024 Dear customers, A new update has been installed for your cleverQ system. New update features that are already active: Features: if the standard appointment template needs to be adjusted, it is now possible to change the template in the weekly schedules via the “Fill up weeks” button for all weeks that…
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