Updates 04-24

Updates April | 10.04.2024 Dear customers,A new update has been installed for your cleverQ system. New update features that are already active: Features: Appointment confirmations for a service by internal employees: If a service is configured so that an employee must confirm appointments, there is now a new setting parameter “Employee must confirm appointment within…

Updates 03-24 | 2

Updates March | 20.03.2024 | 2.6.8 Dear customers, A new update has been installed for your cleverQ system.   New update features that are already active: Features: Appointment notes can now be displayed on the employee desks (cleverQ desks) in the current ticket call. It is now possible to book appointments on the Samsung Terminal.…

Updates 03-24

Updates March 2024 | 2.6.7 Dear customers, A new update has been installed for your cleverQ system.   New update features that are already active: Features: The web appointment booking is now available in three new languages: Arabic, Turkish and Persian. The corresponding e-mails will also be sent in these languages. To use this function,…

Updates 02-24

Updates February 2024 Dear customers, A new update has been installed for your cleverQ system.   New update features that are already active: Features: if the standard appointment template needs to be adjusted, it is now possible to change the template in the weekly schedules via the “Fill up weeks” button for all weeks that…

Updates 12-23

Updates December 2023 Dear customers, A new update has been installed for your cleverQ system.   New update features that are already active: Group ticket call: It is now possible to call up several tickets at the same time. At the employee workstation, you can select how many tickets you want to call up at…

Modern queuing systems: Efficient management through browser tickets

Modern queuing systems: Efficient management through browser tickets In today’s fast-paced world, efficient and organized customer service is critical to a company’s success. A decisive factor here is an effective queuing system that ensures smooth processes and a pleasant customer experience. In this article, we take a look at modern queuing systems, especially those based…

Updates 10-23

Updates October 2023 Dear customers, A new update has been installed for your cleverQ system. Definition Updates: Updates are regular changes to our cleverQ software that provide you with new functions, improvements and the latest patches for the necessary IT security. Our updates are free of charge and are activated directly so that you can…